Delta Shopping
& Booking

The Question:

How might a decontented shopping experience help make premium product more accessible?

A Testing Centric Approach

Our redesign of Delta's shopping experience was driven by a rigorous, testing-centric approach. We evaluated various interaction models to optimize for seamless comparison and intuitive browsability. Each design iteration underwent usability testing, specifically scrutinizing entry points and the clarity of key product information. This iterative process allowed us to directly assess user preferences, ensuring the final design excelled in comprehension, usability, and the ease of decision-making.

Previous
Previous

Fly Delta 6.0

Next
Next

2020 NFL Kickoff